Project Showcase

Our deployment plans are tailored to unique organizational needs, ensuring a successful transition. Every journey is different and our engagement approach is not a generic approach carried from client to client. You are unique and so is your change!

Change Management Office Build

Initiative: Build Internal Change Management Office

Initiative Definition: This goal of this project was to design and deploy a Change Management Office for a Global Manufacturing organization.

Services Executed:

Built a Change Management Office (CMO) - staffed with 9 resources, full-time and contract
Built a methodology and toolset to drive consistency in execution
Created a governance plan and staffing model for how the CMO will function
Designed an intake process to vet and prioritize CMO project and organizational initiative requests
Executed Stakeholder, Impact, and Readiness Assessments and designed a robust change plan
Designed a creative and compelling communications campaign to drive awareness and understanding of what the CMO is and how to work with the department

Cross-functional Collaborations:

Executive Leadership Team (ELT)
IT
Corporate Communications
Marketing
Human Resources
Legal

Impacted Audience: 8K employees

Impact Locations: 8 US-Based locations and Canada

Project Timeline: 9 months

Project Budget: $1.5M

SAP S/4HANA Implementation

Project: Global SAP S/4HANA ERP Implementation for a Manufacturing Client

Project Definition: The organization undertook a project to implement the SAP ERP Platform, to include SAP SuccessFactors (ECC & MSS) and 9 S/4HANA Cloud-Suite modules.

Services Offered:

Built a centralized Change Management Office (CMO)
Executed a full Stakeholder Assessment and Stakeholder Mapping exercise
Conducted 9 Change Impact Assessment (CIA) workshops to understand and document current and future state - output informed overall program change management plan
Facilitated 20+ Job/role mapping sessions to determine which employees are to be mapped to what SAP role and subsequent training course(s)
Designed robust Global Communications Campaign - keeping leaders and business unit heads aware of decisions and actions
Built and managed a Global Change Champion Network (GCCN) and S/4HANA Super User Network (SUN)
Built a robust Train-the-Trainer Program (T3)
Designed Global Site Readiness Deployment Teams
Partnered with the training team to design a comprehensive suite of 90+ end-user training courses
Designed a Training Plan to train/upskill all employees on new roles and SAP job tasks
Served as an Advisor to Senior Leadership

Cross-functional Collaborations:

Project Sponsor
Project Manager
Human Resources - Global HRBPs
Legal
HR Executive Leadership
Site Readiness Deployment Leadership
Functional Executive Leadership
Business Unit Leadership
Regional Union Leadership
Technical and Functional Project Team Leads and Members
Corporate Communications
Marketing Communications

Impacted Audience: 3200 Global full-time and 1000 contract employees

Impact Locations: US, Germany, Hungary, Belgium, China, S. Korea

Project Timeline: 2.5 years

Project Budget: $55M

SuccessFactors ECC & MSS

Project: HR Employee Central and Manager Self-Service Systems Implementation

Project Definition: This goal of this project was to transition a workday HR system to SAP SuccessFactors HR Suite

Services Executed:

Completed Stakeholder and Readiness Assessments to identify impacted stakeholder groups and their perceived readiness for the change
Conducted an Impact Assessment to what is changing that stakeholders will notice, what needs to be called out in communications or training, what might need action or two-way discussion
Designed a creative and compelling communications campaign to drive awareness, understanding, and ultimate adoption and utilization
Organized SuccessFactors demonstration events
Conducted a detailed training needs analysis
Developed a training strategy for what types of materials are needed, who will be supported and how will training be deployed
Created a curriculum plan, and designed templates for end-user training materials.
Execute deployment of training to end-user audiences

Cross-functional Collaborations:

CHRO
HRBP
HR Managers
HR Specialists
Corporate Communications
Leaders from Functional Business Units
Legal
Audit
IT

Impacted Audience: 5K employees

Impact Locations: Multiple US and Global Locations

Project Timeline: 8 Months

Project Budget: $3M

M&A Change Management (Oil & Gas)

Project: Acquisition of Oil Field Services Company

Project Definition: The #2 Oil Field Services Company acquiring the #3 Oil Field Services Company

Services Executed:

Managed a 7-member internal Change Management team and a 15+-member vendor change team
Responsible for localization of change management for the Company's Eastern Hemisphere (30k employees across 24 Countries)
Executed location-specific Stakeholder, Impact, and Readiness Assessments and designed localized change plans addressing their specific needs
Designed a comprehensive communications campaign to drive awareness, understanding, and ultimate adoption and utilization (all in local languages)
Executed Leader Alignment sessions
Conducted best-fit role assignment for M&A
Attended current state process workshops and worked with multi-disciplinary teams to determine what future state processes should be
Partnered with HR on future state Target Operating Model (TOM) and timing of announcements

Cross-functional/Cross-Organization Collaborations:

CEO
CIO
IT
M&A Clean Team (both Companies)
Local Eastern Hemisphere Leadership
Project Team (Functional/Technical SMEs)
Change Management Office
Corporate Communications
Marketing Communications
Human Resources
Legal (US & International)
Regulatory

Impacted Audience: 30K employees - Eastern Hemisphere

Impacted Locations: 24 Countries across the Eastern Hemisphere, i.e., Dubai, Russia, London, Kuala Lumpur

Project Timeline: 1.5 years

Project Budget: $34B

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